Due to the increasing risks of the COVID-19 pandemic, as of March 24th 2020 Ontario has ordered that all non-essential businesses cease operation for the time being, with the exception of e-commerce.
This means that while our brick & mortar location is closed you can still place orders through the website - and as a locally-owned small business we appreciate your support!
We will be shipping orders placed on our website throughout the week as they come in - we continue to ship by Canada Post. We are not able to offer curbside pick-up at this time.
If you would prefer to place an order over the phone, please call on Mondays, Wednesdays, or Fridays, between 9:30 and 1, so that it may be shipped on the same day!
We know that for many yarn lovers, financial concerns might be on your mind, so we are continuing to offer the following reduced shipping rates:
Shipments within Ontario are now only $5 shipping as long as the order is over $25
Shipments within Canada are now only $10 shipping as long as the order is over $25
Once the current business closure order is lifted, if you live locally to our shop - in the Barrie/Simcoe County area - we will still be offering a curbside pickup service for any customers looking to limit their exposure. You are welcome to place your order online at any time and select the 'Free Pick Up In-Store' shipping option at checkout so that you are not charged for shipping. In the note section please include how you would like to be contacted once we re-open, so that we can tell you that we're ready for you to come by. We can then bring your order out to your car and leave it in your trunk or on your back seat.
Please email us at firstname.lastname@example.org
Please call the shop at (705) 737 - 4422
All of us here at True North Yarn Co. hope that you and your loved ones are keeping safe and happy during these uncertain times!