FREE SHIPPING WITHIN CANADA ON ORDERS OVER $125, $5 SHIPPING WITHIN CANADA ON ORDERS OVER $75!

Shipping Information

Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day. 


Canada:

All orders are shipped, with tracking numbers, as Canada Post Expedited Parcels. Depending on how far you live from Barrie, Ontario, Canada Post may take anywhere from 1 - 7 business days to deliver your order.

If you require a different shipping method, please contact us before you place your order so we can arrange the new method and pricing based on your address.


United States:

We ship packages to the US through Canada Post USA Air, which does not include a tracking number. If you would like a tracking number on a package shipped to the US, please contact us before placing your order. We will need to adjust your shipping rate, as Tracked Packages cost more to ship than our advertised rates. 

Orders shipped to the USA that weigh over 1kg (2.2lbs) automatically receive a tracking number at no extra charge.

For further information on international shipping, contact Customer Service at 705-737-4422, or email us at info@truenorthyarn.com.

Location Value of your Order Shipping Charge
Within Ontario Up to $75 $12
Rest of Canada Up to $75 $15
Canada $75 - $124 $5
Canada $125 + Free (on reg. priced items)
United States Flat Rate $15

We offer a free in-store pick-up option if you live locally, are driving through Barrie in the near future, or want to have a friend/family member pick it up in person.  Simply select Free In-store Pick-Up when checking out and we will have your order ready for pick up at your next convenience.

For any additional questions please contact Customer Service at 705-737-4422, or via email at info@truenorthyarn.com. Inquiries are generally returned within 24 hours.